Travelers Insurance Co. Logo

Travelers Insurance Co.

For claims, billing inquiries, or to obtain a copy of your policy, please contact Travelers Insurance Co. directly using any of the methods below.

For all other inquiries, including policy changes and questions, please contact Hilb Group.

To Pay Your Bill:

To File a Claim:

To Obtain a Copy of Your Policy:

  • Log in to your MyTravelers® account

    • To Mail an Insurance Payment:

    Travelers Personal Insurance
    PO Box 660307
    Dallas, TX 75266

    Note: Please write your account or policy number on your check or money order.

    To Mail an Insurance Payment Overnight:

    Travelers Insurance
    Attn: Lockbox Operations Box #660307
    1501 North Plano Rd. Suite 100
    Richardson, TX 75081