Preferred Mutual Insurance Company

For claims, billing inquiries, or to obtain a copy of your policy, please contact Preferred Mutual Insurance Company directly using any of the methods below.

For all other inquiries, including policy changes and questions, please contact Hilb Group.

To Pay Your Bill:

• Log in to your MYPreferred account
• Call 1-888-511-2455
• View more payment options here

To File a Claim:

• Log in to your MYPreferred account
• Call 1-800-333-7642
• Email claims.newlosses@preferredmutual.com

To Obtain a Copy of Your Policy:

• Log in to your MYPreferred account

To Mail an Insurance Payment:

Preferred Mutual Insurance Company
P.O. Box 419669
Boston, MA 02241-9669

Note: Please include your policy number on the check.