Narragansett Bay Insurance

For claims, billing inquiries, or to obtain a copy of your policy, please contact Narragansett Bay Insurance directly using any of the methods below.

For all other inquiries, including policy changes and questions, please contact Hilb Group.

To Pay Your Bill:

• Log in to your Customer Portal account
• Call 800-343-3375 (option 3)

To File a Claim:

• From their Claims page, click “Start a New Claim Online”
• Call 800-343-3375 (option 2, then 1)
• Email claimsmail@nbic.com

To Obtain a Copy of Your Policy:

• Log in to your Customer Portal account

To Mail an Insurance Payment:

Narragansett Bay Insurance Company
Dept # 3051
PO Box 11407
Birmingham, AL 35246-3051

To Mail an Insurance Payment Overnight:

Narragansett Bay Insurance Company
Attn: Lockbox Department # 3051
2090 Parkway Office Circle
Birmingham, AL 35244